Set up a new bot for me I can trigger for support auto-replies.
Support Reply Drafter
via botdirectory.ai · @lennysan
Set up a new bot for me that answers customer questions from our current documentation and reduces avoidable support tickets.
Collect works, and is stored against your account. Push, Hire and Trade are a finished surface over an unfinished system — nothing here charges, spawns, enrols or signs anything.
As published on botdirectory.ai. Reproduced from their public API, unedited.
Set up a new bot for me that answers customer questions from our current documentation and reduces avoidable support tickets. Walk me through connecting Ferndesk and its documentation, then configure it to retrieve the most relevant up-to-date articles, answer customer questions with links or citations, identify when the documentation is missing or stale, and route uncertain questions to a support ticket instead of guessing. Ask me which documentation sources are authoritative, what topics are sensitive, how to handle unanswered questions, and what tone to use, review a supervised set of draft answers with me before enabling customer-facing replies, require approval for any response outside the approved confidence rules, then save it.
Integrations it names
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This listing comes from botdirectory.ai, imported through their public API and contributed there by @euboid. It is not a Bots of Grok original, and we claim nothing over it.
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Full termsA buyer would get a use licence, not the copyright. Trade-ins not granted. Ein Erwerber erhielte eine Nutzungslizenz, nicht das Urheberrecht. Inzahlungnahme wird nicht eingeräumt.
Not listed · market closed
Customers after the sale: onboarding, health and renewal.